Frequently Asked Questions

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CoalMint is an independent market research and online information provider on the coal and coke markets.
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CoalMint provides a comprehensive spectrum of services that keep industry players not only informed of the ongoing market conditions, but also help in taking prudent business decisions. Coal Mint provides:
  • 1. Real time prices of coal and coke in the Indian as well as key international markets.
  • 2. News on the industry, comprising of unbiased coverage on the market conditions, in-depth analysis on demand and supply aspects, price movements and short term price forecasts. Freight rates and logistics information, including vessel line-up and cargo positions at various ports are also exclusively covered.
  • 3. Statistics, comprising of production, export and import data, giving you deeper market insights.
  • 4. Reports, on weekly and monthly basis, giving you a comprehensive market overview during the periods.
  • 5. Tenders, providing information on opportunities to buy/sell.
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The updates are provided through the CoalMint website and app. News, Prices, Statistics , Tenders and Reports are provided through the related sections, while, prices and short updates are also provided through SMS.
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Yes, a free trial is provided for a period of 7 days in order to enable you to assess the interior of the website. You can avail the facility by clicking on the ‘Trial’ section in the website.
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We have different packages with inclusions catering to different client requirements –Website Plans include: Silver, Gold, Platinum, and Platinum+. There is a monthly/yearly subscription fee. More details are available on the website, or alternatively, you could contact our customer care @ +91 9770258888.
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You can become a member by filling up the application form available in the 'Buy Now' section.
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You can make payment through debit/credit cards, net banking; or through cheque/ demand draft, or even deposit cash in the company’s account in your nearest bank, according to your convenience. .
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You can access information in the website by logging into it with your username after receiving the password from CoalMint. For any assistance, feel free to call customer care @ +91 9770258888 .
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CoalMint’s services are tailored to help the entire spectrum of players engaged in the coal/coke industry. The comprehensive, focused and up-to-date information will benefit producers, traders, brokers, importers/exporters, charting agents and analysts in not only staying updated on the prevailing market conditions but also will help in taking prudent decisions for maximizing profits. .
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Your user name is the e-mail id that you have used for registration and if you don't remember the password, click on forgot password and the same would be sent over to the registered e-mail ID and your mobile number. Alternatively you can contact our customer support.
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If you are already a user, you can view your subscription plan details in your profile setting>>subscription. If you are a new user, you can get details of all the plans and their features in the buy now section of your profile. You can also view details of plans for each user in case multiple subscriptions are availed.
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We have different packages as per the offerings that suit one's business. You can view them in the Buy Now section of the profile for details alternatively you can also enquire the same from our customer support over the Call On @ +91 97700 56666. or send us an e-mail on info@coalmint.com
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You can check the expiry/due date of renewal of your plan from the Profile under Subscription details tab.
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Yes, we do send reminder mails/SMS a month prior to the expiry due date for a one click renewal process. In case.
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